Merlo Coffee is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Merlo Coffee website and governs data collection and usage. By using the Merlo Coffee website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

Merlo Coffee collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Merlo Coffee also collects anonymous demographic information, which is not unique to you, such as your postcode, age, sex, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Merlo Coffee. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Merlo Coffee for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Merlo Coffee website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Merlo Coffee public message boards, this information may be collected and used by others. Note: Merlo Coffee does not read any of your private online communications.

Merlo Coffee encourages you to review the privacy statements of websites you choose to link to from Merlo Coffee so that you can understand how those websites collect, use and share your information. Merlo Coffee is not responsible for the privacy statements or other content on websites outside of the Merlo Coffee and Merlo Coffee family of websites.

 

Use of your Personal Information

Merlo Coffee collects and uses your personal information to operate the Merlo Coffee website and deliver the services you have requested. Merlo Coffee also uses your personally identifiable information to inform you of other products or services available from Merlo Coffee and its affiliates. Merlo Coffee may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Merlo Coffee does not sell, rent or lease its customer lists to third parties. Merlo Coffee may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Merlo Coffee may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Merlo Coffee, and they are required to maintain the confidentiality of your information.

Merlo Coffee does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Merlo Coffee keeps track of the websites and pages our customers visit within Merlo Coffee, in order to determine what Merlo Coffee services are the most popular. This data is used to deliver customised content and advertising within Merlo Coffee to customers whose behaviour indicates that they are interested in a particular subject area.

Merlo Coffee website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Merlo Coffee or the site; (b) protect and defend the rights or property of Merlo Coffee; and, (c) act under exigent circumstances to protect the personal safety of users of Merlo Coffee, or the public.

 

Use of Cookies

The Merlo Coffee website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise Merlo Coffee pages, or register with Merlo Coffee site or services, a cookie helps Merlo Coffee to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Merlo Coffee website, the information you previously provided can be retrieved, so you can easily use the Merlo Coffee features that you customised.

You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Merlo Coffee services or websites you visit.

 

Security of your Personal Information

Merlo Coffee secures your personal information from unauthorised access, use or disclosure. Merlo Coffee secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

Changes to this Statement

Merlo Coffee will occasionally update this Statement of Privacy to reflect company and customer feedback. Merlo Coffee encourages you to periodically review this Statement to be informed of how Merlo Coffee is protecting your information.

 

Contact Information

Merlo Coffee welcomes your comments regarding this Statement of Privacy. If you believe that Merlo Coffee has not adhered to this Statement, please contact Merlo Coffee at info@merlo.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.