Our Customer Service team will support you over the holiday period but will take a short, well-deserved break—please see closure dates below. With delivery partners at capacity, please allow extra time for orders leading up to Christmas.
CUSTOMER SERVICE HOLIDAY HOURS
Monday 23/12: Open limited hours Tuesday 24/12: Open limited hours Christmas Day: Closed Boxing Day: Closed Friday 27/12: Open limited hours Monday 30/12: Open standard trading hours* Tuesday 31/12: Open standard trading hours* New Years Day: Closed Thursday 2/1: Open standard trading hours* Friday 3/1: Open standard trading hours* * Standard opening hours are 6.30am - 4.30pm AEST, Monday to Friday.
We recommend you place your orders well in advance during this holiday period, and be sure to check your location cut-off dates below.
HOLIDAY DELIVERY CUT-OFF TIMES
Our delivery partners will be stretched to capacity during the busy holiday period, so there will be unavoidable delays during this time. Please allow extra transit time for all orders placed in the lead-up to Christmas.
Here are the last days to place your order for guaranteed delivery before Christmas:
NOTE: You can still place orders outside your designated time frames, but we cannot guarantee delivery before Christmas. Orders can be place via phone on 1800 637 567, SMS 0488 809 004, or email orders@merlo.com.au.
Wishing all our wholesale café partners a prosperous holiday season!
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